The second-hand marketplace Members Share Anger Regarding Sizing Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's garments failing to inform all users about the change.
Social Media Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing due to the recalibration.
The company said the revised method more closely matches similar services.
The platform has recommended to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices following member complaints.
